Shipping Information

We ship via USPS First Class and USPS Priority anywhere in the US.

 Shoot us an email for more information on our shipping and return policy at hello@moodboxxcbd.com and we will get back to you as soon as possible.

Moodboxx
3021 28th Street

San Diego, CA 92104

STANDARD ORDER PROCESSING

Your order will typically be processed in 1-2 business days, for available product. For items that are currently backordered a member of the Moodboxx team will contact you. All backordered products will ship within 1-2 business days once it becomes available.

Standard orders are processed Monday-Friday within 24 hours. Orders received after 12 pm Eastern Time (ET) on Friday will be processed the following week.

You will receive an email with tracking information. Or contact us at hello@moodboxxcbd.com.

SHIPPING COSTS:

Standard US Ground Shipping is calculated at the time of checkout. Standard Shipping is via USPS, FedEx or UPS and takes 1-10 business days, depending on location. 

Express shipping options are available (2 business day and overnight). Express shipping charges are based on your location and will be calculated and presented during the checkout process.

HOLIDAY SHIPPING
On national holidays, shipping partners may be closed or offer limited holiday service. We will do our best to display temporary holiday shipping policy terms at the top of the Cart page before the Checkout process.
  
INTERNATIONAL SHIPPING
At this time we only ship within the United States.


RETURNS
As a new  business just starting out, we are not offering returns. If you have any issues with your order,  please reach out to hello@moodboxxcbd.com for details. 
  
DAMAGES
All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made with 48 hours of receiving your order. For assistance, please contact us at hello@moodboxxcbd.com


TERMS OF SALE
The curated products for sale on Moodboxx have not been evaluated by the FDA.  If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide. Since we are a new business, we are not offering refunds at this time, so be aware of that at the time of purchase. However, if you are not satisfied with your order, reach out to us at hello@moodboxxcbd.com and we will try to address your concerns.